Management Team

Lain
Executive Director
Lain is the Executive Director of The Centre, P.C., where she manages a staff of approximately 30 team members under three physicians in a facility with a AAAASF-certified operating room, occupational therapy and skin health services.  Prior to 15 years of plastic surgery administration, here and in Chicago, she worked as an international private banker in New York City and as a dealer finance lender outside Philadelphia.

Lain grew up in Waverly, New York and graduated with a B.A. from Arcadia University (formerly known as Beaver College) in Glenside, PA.

Recently, she served as the national president for the Plastic Surgery Administrative Association and currently serves as a board member for the Elkhart Community Bank, the Economic Development Corporation for Elkhart County and the treasurer of the Greater Elkhart Chamber of Commerce.

Karen, RN, BS
Director of Skin Health Services/Patient Care Services
Karen oversees the daily functions of Skin Health and Patient Care Services.  In addition, she provides education to cosmetic and reconstructive surgical patients and performs such procedures as micropigmentation, Restylane® injections, sclerotherapy, BOTOX® Cosmetic, laser and chemical peels.

Larry
CFA/Director of Surgical Services
Larry has worked at The Centre, P.C. for more than five years as Director of Surgical Services (CFA). His position involves assisting The Centre's highly skilled cosmetic surgeons while managing the OR staff.

A few of his personal interests are family, travel and physical conditioning as well as his favorite sport, powerlifting.

Barb
COTA/Director of Rehabilitation Services
As the Director of Rehabilitation Services, Barb is responsible for the operations of the department and the supervising of staff. Her work includes the hiring and training of all staff in Rehab.

As a Certified Occupational Therapy Assistant, she also works closely with the Occupational Therapist to implement and carry out specific treatment plans.

Due to the complexity of the hand injuries seen at The Centre, P.C, her skills also include custom splinting.

When not working, Barb enjoys spending time outdoors in her flower garden and reading.

Donald
Director of Business Operations
Donald joined The Centre, P.C. in June of 1997.  He holds a bachelor’s degree in accounting and graduated from the Elkhart Leadership Academy in 2005.  Donald oversees the accounts receivable department and handles all financial aspects of the practice.  His personal interests are sports and spending time with his children.  

Lisa
Executive Assistant/Director of Patient Services
Lisa oversees the daily functions of the Cosmetic and Reconstructive areas of The Centre, P.C. As such, she is the liaison among referring physicians, clinics, employers and patients. She is also the Executive Assistant to the Director of the practice.

When not in the office, Lisa enjoys spending time with her children.

ADMINISTRATION

Courtney
Administrative Coordinator
Courtney assists both the Executive Director and Executive Assistant.  She is currently in the process of  finishing school and intends to graduate with a major in mass communications and public relations, complemented by a minor in sociology. 

PATIENT SERVICES - RECONSTRUCTIVE

Angel
Communications Coordinator
Angel oversees activities in the Reconstructive Services department and communicates with employers, insurance companies and caseworkers regarding pre-certifications and authorizations for treatment and surgery. She also schedules all cosmetic surgeries, procedures and patient appointments for the physicians. Angel is The Centre, P.C.'s immediate contact with regard to workers' compensation inquiries and information.

In her spare time, Angel likes volleyball, ceramics and spending time with her husband and two dogs.

Carmen
Patient Coordinator
Carmen is responsible for all communications within the office. She receives and distributes phone calls, messages and patient information. She is also responsible for maintaining all patient charts.

When not at work, Carmen enjoys being with her family, baking, scrapbooking and crocheting.

Danielle
Patient Coordinator/Workers Compensation Liaison
Danielle is the first person our patients see when they arrive in our reconstructive lobby. She is responsible for the smooth flow of patients from the time they check in until they have completed their visit with the physician. She also assists with the intake of our rehabilitation patients and is responsible for all charts and information involving patients scheduled for reconstructive and cosmetic surgery.

She is a full-time student working towards her business management degree, enjoys digital photography and spending time with her friends and family.

PATIENT SERVICES - COSMETIC

REHABILITATION SERVICES

Christine
Registered Occupational Therapist

Christine treats patients with a variety of hand injuries and upper extremity injuries. She enjoys the complex nature of the injuries and the opportunity for continued medical learning in hand rehabilitation.

Christine graduated from Western Michigan University in 1994 and has worked in the areas of industrial rehabilitation, work hardening and in an inpatient rehabilitation setting treating a variety of patients from the areas of oncology, stroke and head injury to upper extremity wounds and joint replacements.

Christine enjoys spending time with her husband and her four children and with friends and family. She also enjoys sporting activities, reading, cooking and scrap booking.

Susan
Registered Occupational Therapist/Certified Hand Therapist

Susan has been dedicated to the field of occupational therapy for more than 30 years. She has specialized in hand and upper extremity rehabilitation for a majority of those years. She thrives on the challenges each patient brings to therapy, from traumatic injuries to cumulative trauma, congenital anomalies and arthritic conditions. Helping each individual find independence in his/her daily activities, work, leisure and/or sports is  the overall goal.  Susan has expertise in splint fabrication and a multitude of treatment techniques, including IASTM, kenesiotaping, lymphatic/edema management techniques, desensitization program, patient education in the use of assistive devices/adaptive techniques, body mechanics and ergonomic techniques. 

Susan also performs job site assessments and job coaching to facilitate the patient’s safe and timely return to work and treatment can be customized to their specific work requirements.    

Susan enjoys family, friends, art and music outside of work.  She draws, paints and makes beaded jewelry.  Custom fabricating splints for her patients fulfill the artist in her.  She calls her splints “functional sculpture”. 

Helen
Registered Occupational Therapist
Helen works with clients who have received traumatic hand injuries or cumulative trauma injuries involving the hand.  She enjoys working with clients of all ages and backgrounds.  She says that the sense of accomplishment and recovery her clients receive is what makes the hard work and continued learning worthwhile. 

When not at work, Helen, along with her husband, is the director of a puppet ministry in her church.  She enjoys being with family, especially her grandchildren and friends.  In her spare time, she scrapbooks with friends and golfs with her husband.

Wendi
Patient Care Assistant
Wendi is responsible for making sure that the patient flow in the Rehabilitation department is a seamless process.  She assists our occupational therapists with all types of patient care modalities.

When not at work, Wendi enjoys spending time with her daughter, family and friends.

BUSINESS OPERATIONS

Barb
Senior Accounts Receivable Assistant
With 18 years of experience, Barb is responsible for patient accounts. She also serves as our HIPAA compliance officer.

When not at work, Barb enjoys spending time with her grandchildren. 

SURGICAL SERVICES

Deb, RN
Surgical Services
Deb works in collaboration with the Director of Surgical Services, as well as overseeing the Operating Room, PACU, step-down unit, and pre- and post-operative areas. She also coordinates the total care of the patient in conjunction with other health team members.

Tracey, RN
Surgical Services
Tracey works in collaboration with the Director of Surgical Services, as well as overseeing the Operating Room, PACU, step-down unit, and pre- and post-operative areas. She also coordinates the total care of the patient in conjunction with other health team members.

SKIN HEALTH SERVICES

Sharon "Sam", LPN, CMT, ET
Massage Therapist
Sharon is a nurse massage therapist and a certified Endermologie™ Technician.  She does all body treatments, including post op, relaxation and therapeutic body work/massage, and Endermologie™ treatments. She also occasionally assists the physicians when they see patients.  Her time away from The Centre, P.C. is spent with family and friends, losing herself in a good novel, doing watercolor, dabbling in photography, attempting to keep fit and exploring new landscapes. 

Leah
Licensed Aesthetician
Leah has been in patient relations for over 15 years. Leah has a strong work ethic and a passion for the health and beauty industry. She is driven to stay abreast of the newest technology and techniques used in this industry. Her job is to educate patients, provide personalized skin care regimens for each individual and ensure that each and every patient she comes in contact with is completely satisfied.

Leah specializes in Glycolic Acid chemical peels, waxing and eyebrow shaping, make up application, microdermabrasion and customized facials.

In her free time, she enjoys traveling, reading, cooking and spending time with friends and family.

PATIENT CARE SERVICES

Lavene, CMA
Patient Care Assistant
Lavene provides all pre- and post-operative surgical patients with additional information about their cosmetic and reconstructive procedures through the process of Inform and Consent. She is also highly skilled in wound care and surgical dressing, and takes pride in providing personal care to each surgery patient.

In her free time, Lavene loves to cook.

Jessica, CMA
Patient Care Assistant
Jessica is a certified medical assistant who specializes in wound care and minor procedures. She is responsible for efficient patient flow throughout the day.

Outside the office, Jessica enjoys spending time with her family and friends.